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TOPIC: "Format not supported"

"Format not supported" 1 year 8 months ago #6989

PlanoAparente

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I've been having this problem, when i added a folder in to my library a major part of it's contents show up as "format not supported", even though i can open then without any problems outside of the YACReader Library.

Fro exemple: Volumes 1-13 show up as "format not supported" in the library, but if i go in the root folder i can open then just fine.
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"Format not supported" 1 year 8 months ago #6990

Luis Ángel

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can you send me one of those files please? and include the full path to the file in your disk.
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"Format not supported" 1 year 8 months ago #6991

PlanoAparente

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How can I send them?
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"Format not supported" 1 year 8 months ago #6992

Luis Ángel

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by mail, check the contact section in this web
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"Format not supported" 1 year 4 months ago #7297

AngeloB

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Any news about this? This is starting to happen more and more to me. Is there a list of supported files?

I’ve tried to change file names (just in case they were too long or had strange characters), repacking to a zip format I know it’s supported, but I think the problem is the image files themselves.

Unpacking it, the windows explorer opens without problem, packed in CBZ format, CDisplay opens fine, buy YACReader can’t. Sometimes the same file has imagens that YACReader can read and other that don’t. The only difference I notice in these cases, is the bit depth, resolution is the same.
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"Format not supported" 1 year 4 months ago #7298

Luis Ángel

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I did not get any files to test them…

Could please send me some so I can see what’s going on?
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"Format not supported" 1 year 4 months ago #7304

AngeloB

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I've sent some image samples to the support email in contacts page.
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"Format not supported" 1 year 4 months ago #7306

AngeloB

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I just wanted to add that YACReader for iOS can read the sample images I've sent you. It's just the Windows version that can't.
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