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iPad freeze unresponsive when app crash

kenbai582
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2 years 5 months ago #8435 by kenbai582

iPad freeze unresponsive when app crash was created by kenbai582

My iPad 9th Gen 64GB turn to unresponsive and freeze when the apps suddenly crash during reading cbr file.
The UI will no respond to any touch and the device start to turn warm. Need to try many times to shut down the device.

After the device is restarted, it will work normally.

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Luis Ángel
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2 years 5 months ago #8436 by Luis Ángel

Replied by Luis Ángel on topic iPad freeze unresponsive when app crash

Do you mind trying the latest TF version? testflight.apple.com/join/5zhB7sRP

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kenbai582
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2 years 5 months ago #8437 by kenbai582

Replied by kenbai582 on topic iPad freeze unresponsive when app crash

i have installed the test flight version but still crash and freeze the ipad after reading the cbr file

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Luis Ángel
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2 years 5 months ago #8438 by Luis Ángel

Replied by Luis Ángel on topic iPad freeze unresponsive when app crash

can you send me the cbr please?

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kenbai582
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2 years 5 months ago #8439 by kenbai582

Replied by kenbai582 on topic iPad freeze unresponsive when app crash

you can try a cbr with 450 pages images 2000x3000. once it pass 100 pages the issue will occur

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Luis Ángel
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2 years 5 months ago #8440 by Luis Ángel

Replied by Luis Ángel on topic iPad freeze unresponsive when app crash

The TF build has been tested with an issue that has more than 3000 pages.

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kenbai582
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2 years 5 months ago #8441 by kenbai582

Replied by kenbai582 on topic iPad freeze unresponsive when app crash

each image is 2MB size?

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Luis Ángel
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2 years 5 months ago #8443 by Luis Ángel

Replied by Luis Ángel on topic iPad freeze unresponsive when app crash

The app is used by a lot of people and 2MB pages is not extraordinary at all. I need as much information as possible to try to replicate the problem, because right now I can’t do it in any of my devices.

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kenbai582
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2 years 5 months ago #8444 by kenbai582

Replied by kenbai582 on topic iPad freeze unresponsive when app crash

then sorry for the trouble. i will avoid using it for large file.

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Luis Ángel
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2 years 5 months ago #8445 by Luis Ángel

Replied by Luis Ángel on topic iPad freeze unresponsive when app crash

No trouble at all I just want to be able to replicate the problem so I can fix it, that's why I am asking for the file.

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