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Can not launch after updating system to Windows 11

  • xyx20000213
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1 year 10 months ago #8981 by xyx20000213
Hi, this program is very useful and I love it. :cheer: But here is an upset problem I met.

The program worked well when I used it with Windows 10. However, after I updating the system to Windows 11, I can not launch the program anymore. I have tried things like double clicking the exe file, or running as administrator, or reinstalling the whole program, but it did not work at all. Every time I try to launch it, nothing will happen, even without any error message. I can only see this process in the task manager and no more things happen. How can I fix it?

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1 year 10 months ago #8990 by Luis Ángel
Replied by Luis Ángel on topic Can not launch after updating system to Windows 11
Are you launching YACReaderLibrary? If so I think it’s starting minimized to the system tray (there is a setting to control this btw)

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1 year 10 months ago #8993 by xyx20000213
Replied by xyx20000213 on topic Can not launch after updating system to Windows 11
Yes, I'm launching YACReaderLibrary. But I can not find it in the system tray after launching it.

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1 year 10 months ago #8994 by Luis Ángel
Replied by Luis Ángel on topic Can not launch after updating system to Windows 11
Go to `C:\Users\your_user_name\AppData\Local\YACReader` and rename that folder to YACReader.bak, and try again (kill the app from task manager before trying again).

Or you can go to C:\Users\your_user_name\AppData\Local\YACReader\YACReaderLibrary\YACReaderLibrary.ini and take a look there if any of these are true:
Code:
MINIMIZE_TO_TRAY=true START_TO_TRAY=true CLOSE_TO_TRAY=true CLOSE_TO_TRAY_NOTIFIED=true

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1 year 10 months ago #8995 by xyx20000213
Replied by xyx20000213 on topic Can not launch after updating system to Windows 11
For the first method, I renamed the folder and tried again, then the program created a new folder "YACReader" but nothing else happened.

For the second method, I can see the ini file but there is no lines about tray that you listed there. I guess it is because I have never changed these options.

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1 year 10 months ago #8996 by Luis Ángel
Replied by Luis Ángel on topic Can not launch after updating system to Windows 11
Then I don't know what is it. Try uninstalling the app delete the installation folder and make sure C:\Users\your_user_name\AppData\Local\YACReader is not there.

Do you have multiple screens?

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1 year 10 months ago #8997 by xyx20000213
Replied by xyx20000213 on topic Can not launch after updating system to Windows 11
I have no multiple screen. I tried reinstalling it again and it did not work. Still thank you for your help, I will use YACReader on MacOS until I fix it.

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