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Just upggraded; iOS app won't connect to library

  • lrdwlmr
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8 years 3 months ago #4055 by lrdwlmr
I just upgraded to 3.0 on my iPad and 9.5.0 on my desktop, and I can't connect. When I navigate to the IP and port in my browser, I can access my library, but when I try to connect using the same IP and port on my iPad, the connection times out.

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8 years 3 months ago #4060 by Luis Ángel
Replied by Luis Ángel on topic Just upggraded; iOS app won't connect to library
That sounds like a network problem. I would say that the firewall is blocking the 9.5.0 YACReaderLibrary.exe

Are you using Windows?

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8 years 3 months ago #4061 by lrdwlmr
That was it! I got into the Windows firewall settings and it was blocked. It's working perfectly now. Thanks!

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8 years 3 months ago #4063 by Luis Ángel
Replied by Luis Ángel on topic Just upggraded; iOS app won't connect to library
Great!

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8 years 1 month ago #4202 by Pfantom
After initially experiencing no issues with the upgraded MacOS and IOS software, I can no longer access the library via the IOS application. When I use the server data via a browser on either mu iMac or my iPad, I am able to access the library. There have been no changes to my firewalls, and after double-checking them, YACReader is not blocked.

This is very frustrating.

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8 years 1 month ago #4204 by Luis Ángel
Replied by Luis Ángel on topic Just upggraded; iOS app won't connect to library
Are you sure that the connection data in the iOS device is the right one? Double check specially the Port.

The only reason for this is a network problem, every time I get report about a problem like this is the network or something related to connection data. What version of iOS are you using?

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8 years 1 month ago #4205 by Pfantom
I am using IOS 11.4.1. I verified the port mapping as well. I tried both typing in the server data as well as using the QR Reader. I also tried to use the other two server addresses that were available in the MacOS application. None of this worked.

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8 years 1 month ago #4206 by Pfantom
I can get to the folder selection screen (Browse: Folders, Reading Lists, Favorites, Tags), but when I select "Folders", I get the following "Error The request timed out"

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8 years 1 month ago #4207 by Luis Ángel
Replied by Luis Ángel on topic Just upggraded; iOS app won't connect to library
Can you create a test library in your desktop and then try with that library? Let me know if that works, if it does I am going to need some files from you to see what is going on.

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8 years 1 month ago #4213 by Pfantom
After creating a test library on my desktop and within the existing library, I observed that they both worked fine. So I deleted my old library which was located in the root of my external drive and created a main folder in which I moved all of the series folders into. After updating the new library everything appears to be working for now. Previously, I had been deleting and creating new libraries in the root of the drive with no success.

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