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Help and support for MacOSX users.
Unable to view WEBP comics in lastest YACReader
- bharting
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1 year 9 months ago #9184
by bharting
Unable to view WEBP comics in lastest YACReader was created by bharting
In YacReader 9.15.0.2501014 for the Mac, if I try to open a CBR or CBZ with WEBP files, I get a "Comic not found" error.
This is on an M1 Pro based MacBook Pro running Sequoia 15.1.1 (24B91).
Thanks,
Bill
This is on an M1 Pro based MacBook Pro running Sequoia 15.1.1 (24B91).
Thanks,
Bill
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1 year 9 months ago #9185
by Luis Ángel
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Replied by Luis Ángel on topic Unable to view WEBP comics in lastest YACReader
Check the system info in the help dialog, is webp listed there under APP INFORMATION/Image formats supported, if so, there must be other problem.
Send me the file if you can.
Send me the file if you can.
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1 year 9 months ago #9187
by Luis Ángel
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Replied by Luis Ángel on topic Unable to view WEBP comics in lastest YACReader
I am having no issues opening comics with webp images on macos with the latest version. How did you install it? Is it the official dmg file?
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1 year 9 months ago #9188
by bharting
Replied by bharting on topic Unable to view WEBP comics in lastest YACReader
I do not see WEBP listed in the supported formats.
SYSTEM INFORMATION
Qt version: 5.15.16
Build ABI: x86_64-little_endian-lp64
build CPU architecture: x86_64
CPU architecture: x86_64
Kernel type: darwin
Kernel version: 24.1.0
Product info: macOS 15.1
APP INFORMATION
Image formats supported: bmp, cur, gif, heic, heif, icns, ico, jp2, jpeg, jpg, pbm, pdf, pgm, png, ppm, svg, svgz, tga, tif, tiff, wbmp, xbm, xpm
Compression backend: 7zip
PDF support: PDFKit
GRAPHIC INFORMATION
Screen pixel ratio: 2
OpenGL version: 2.1 desktop
SYSTEM INFORMATION
Qt version: 5.15.16
Build ABI: x86_64-little_endian-lp64
build CPU architecture: x86_64
CPU architecture: x86_64
Kernel type: darwin
Kernel version: 24.1.0
Product info: macOS 15.1
APP INFORMATION
Image formats supported: bmp, cur, gif, heic, heif, icns, ico, jp2, jpeg, jpg, pbm, pdf, pgm, png, ppm, svg, svgz, tga, tif, tiff, wbmp, xbm, xpm
Compression backend: 7zip
PDF support: PDFKit
GRAPHIC INFORMATION
Screen pixel ratio: 2
OpenGL version: 2.1 desktop
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1 year 9 months ago #9189
by bharting
Replied by bharting on topic Unable to view WEBP comics in lastest YACReader
Yes, I installed via the official dmg file.
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1 year 9 months ago #9190
by Luis Ángel
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Replied by Luis Ángel on topic Unable to view WEBP comics in lastest YACReader
Install the qt6 version please:
github.com/YACReader/yacreader/releases/...014.MacOSX-U.Qt6.dmg
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1 year 9 months ago #9192
by bharting
Replied by bharting on topic Unable to view WEBP comics in lastest YACReader
I was putting together an email with more info, and a link to an example cbz file, when I noticed something in the system info:
SYSTEM INFORMATION
Qt version: 5.15.16
Build ABI: x86_64-little_endian-lp64
build CPU architecture: x86_64
CPU architecture: x86_64
Kernel type: darwin
Kernel version: 24.1.0
Product info: macOS 15.1
APP INFORMATION
Image formats supported: bmp, cur, gif, heic, heif, icns, ico, jp2, jpeg, jpg, pbm, pdf, pgm, png, ppm, svg, svgz, tga, tif, tiff, wbmp, xbm, xpm
Compression backend: 7zip
PDF support: PDFKit
GRAPHIC INFORMATION
Screen pixel ratio: 2
OpenGL version: 2.1 desktop
That is listing the CPU as x86_64. I am running an M1 Pro chip, and I remembered you went with a universal build some time ago.
I ran a mac system report to get app details, and sure enough, the app kind was Intel instead of Universal or Apple Silicon.
YACReader:
Version: 9.15.0
Obtained from: Identified Developer
Last Modified: 1/1/25, 8:24 AM
Kind: Intel
Signed by: Developer ID Application: LUIS ANGEL SAN MARTIN ROD (9B6KKVW3WM), Developer ID Certification Authority, Apple Root CA
Location: /Applications/YACReader.app
YACReaderLibrary:
Version: 9.15.0
Obtained from: Identified Developer
Last Modified: 1/1/25, 8:24 AM
Kind: Intel
Signed by: Developer ID Application: LUIS ANGEL SAN MARTIN ROD (9B6KKVW3WM), Developer ID Certification Authority, Apple Root CA
Location: /Applications/YACReaderLibrary.app
I regrabbed the dmg file from the site, and there, the app type was indeed showing it was universal, so I reinstalled.
Now YAC Reader shows it is universal, it is still showing the same version number (9.15.0.2501014), here is the current reported System Info:
SYSTEM INFORMATION
Qt version: 6.3.1
Build ABI: arm64-little_endian-lp64
build CPU architecture: arm64
CPU architecture: arm64
Kernel type: darwin
Kernel version: 24.1.0
Product info: macOS 15.1
APP INFORMATION
Image formats supported: bmp, cur, gif, heic, heif, icns, ico, jp2, jpeg, jpg, pbm, pgm, png, ppm, svg, svgz, tga, tif, tiff, wbmp, webp, xbm, xpm
Compression backend: 7zip
PDF support: PDFKit
GRAPHIC INFORMATION
Screen pixel ratio: 2
OpenGL version: 2.1 desktop
It is arm64 now, QT is 6.3.1 instead of 5.15.16, and webp is listed. Most importantly, I can open WEBP files again.
Is it possible the dmg file was replaced on the app within the last two days? If not, I somehow grabbed the intel only, QT5 build. I'm not sure how, as I always download from www.yacreader.com/downloads as opposed to the github page.
Anyway, the issue has been corrected on my machine. I'm not sure what happened, but there is a possibility this was a PEBCAK problem on my end. (PEBCAK: Problem Exists Between Chair and Keyboard)
SYSTEM INFORMATION
Qt version: 5.15.16
Build ABI: x86_64-little_endian-lp64
build CPU architecture: x86_64
CPU architecture: x86_64
Kernel type: darwin
Kernel version: 24.1.0
Product info: macOS 15.1
APP INFORMATION
Image formats supported: bmp, cur, gif, heic, heif, icns, ico, jp2, jpeg, jpg, pbm, pdf, pgm, png, ppm, svg, svgz, tga, tif, tiff, wbmp, xbm, xpm
Compression backend: 7zip
PDF support: PDFKit
GRAPHIC INFORMATION
Screen pixel ratio: 2
OpenGL version: 2.1 desktop
That is listing the CPU as x86_64. I am running an M1 Pro chip, and I remembered you went with a universal build some time ago.
I ran a mac system report to get app details, and sure enough, the app kind was Intel instead of Universal or Apple Silicon.
YACReader:
Version: 9.15.0
Obtained from: Identified Developer
Last Modified: 1/1/25, 8:24 AM
Kind: Intel
Signed by: Developer ID Application: LUIS ANGEL SAN MARTIN ROD (9B6KKVW3WM), Developer ID Certification Authority, Apple Root CA
Location: /Applications/YACReader.app
YACReaderLibrary:
Version: 9.15.0
Obtained from: Identified Developer
Last Modified: 1/1/25, 8:24 AM
Kind: Intel
Signed by: Developer ID Application: LUIS ANGEL SAN MARTIN ROD (9B6KKVW3WM), Developer ID Certification Authority, Apple Root CA
Location: /Applications/YACReaderLibrary.app
I regrabbed the dmg file from the site, and there, the app type was indeed showing it was universal, so I reinstalled.
Now YAC Reader shows it is universal, it is still showing the same version number (9.15.0.2501014), here is the current reported System Info:
SYSTEM INFORMATION
Qt version: 6.3.1
Build ABI: arm64-little_endian-lp64
build CPU architecture: arm64
CPU architecture: arm64
Kernel type: darwin
Kernel version: 24.1.0
Product info: macOS 15.1
APP INFORMATION
Image formats supported: bmp, cur, gif, heic, heif, icns, ico, jp2, jpeg, jpg, pbm, pgm, png, ppm, svg, svgz, tga, tif, tiff, wbmp, webp, xbm, xpm
Compression backend: 7zip
PDF support: PDFKit
GRAPHIC INFORMATION
Screen pixel ratio: 2
OpenGL version: 2.1 desktop
It is arm64 now, QT is 6.3.1 instead of 5.15.16, and webp is listed. Most importantly, I can open WEBP files again.
Is it possible the dmg file was replaced on the app within the last two days? If not, I somehow grabbed the intel only, QT5 build. I'm not sure how, as I always download from www.yacreader.com/downloads as opposed to the github page.
Anyway, the issue has been corrected on my machine. I'm not sure what happened, but there is a possibility this was a PEBCAK problem on my end. (PEBCAK: Problem Exists Between Chair and Keyboard)
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1 year 9 months ago #9193
by bharting
Replied by bharting on topic Unable to view WEBP comics in lastest YACReader
I just posted my long reply, and saw your "qt6 version" reply immediately after.
Thank you,
Bill
Thank you,
Bill
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- Luis Ángel
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1 year 9 months ago #9194
by Luis Ángel
Contribute to the project becoming a patron: www.patreon.com/yacreader
You can also donate via Pay-Pal: www.paypal.com/donate?business=5TAMNQCDD...e=Support+YACReader\
Replied by Luis Ángel on topic Unable to view WEBP comics in lastest YACReader
I have been doing changes in the web so it could be that I messed up the download links, anyway, the Qt5 version should include webp support, I need to see where the problem is in the build pipeline.
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7 months 2 weeks ago - 7 months 2 weeks ago #9960
by kingrobt
Replied by kingrobt on topic Unable to view WEBP comics in lastest YACReader
This isn’t your
Mac
, it’s very likely the current YACReader build. Version 9.15 has had some issues with WEBP files inside CBZ/CBR archives on Apple Silicon Macs. That “Comic not found” error usually means it fails to read the images inside the archive. Fully quit YACReader and reopen it to see if it was just a library hiccup. You can also try removing and re-adding the comic to your library. If that doesn’t work, extract one of the CBZ/CBR files and check if the WEBP images open normally in Preview. If they do, then the problem is definitely YACReader’s WEBP handling. Right now the most reliable fix is rolling back to version 9.14, which didn’t have this issue. Otherwise, converting the WEBP images to JPG/PNG and re-zipping the comic works as a temporary workaround. it’s not anything wrong on your end — just a compatibility bug in the latest version.
Last edit: 7 months 2 weeks ago by kingrobt.
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