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YACReader Library opening to white screen

  • hitchcock416
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4 years 9 months ago #6443 by hitchcock416
YACReader Library opening to white screen was created by hitchcock416
I am getting a blank white screen when I try and open the library. After about a min it goes into "Not Responding". Checking in the event log I find the following in the application log:
Code:
Log Name: Application Source: Application Hang Date: 12/20/2021 1:57:07 PM Event ID: 1002 Task Category: (101) Level: Error Keywords: Classic User: N/A Computer: DESKTOP Description: The program YACReaderLibrary.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 3430 Start Time: 01d7f5dbbbf06e01 Termination Time: 5 Application Path: C:\Program Files\YACReader\YACReaderLibrary.exe Report Id: 0552cf8f-c6a5-4158-8ba9-e621a3876343 Faulting package full name: Faulting package-relative application ID: Hang type: Unknown Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Hang" /> <EventID Qualifiers="0">1002</EventID> <Version>0</Version> <Level>2</Level> <Task>101</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2021-12-20T19:57:07.5811508Z" /> <EventRecordID>32654</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>Application</Channel> <Computer>DESKTOP-3P7G71E</Computer> <Security /> </System> <EventData> <Data>YACReaderLibrary.exe</Data> <Data>0.0.0.0</Data> <Data>3430</Data> <Data>01d7f5dbbbf06e01</Data> <Data>5</Data> <Data>C:\Program Files\YACReader\YACReaderLibrary.exe</Data> <Data>0552cf8f-c6a5-4158-8ba9-e621a3876343</Data> <Data> </Data> <Data> </Data> <Data>Unknown</Data> <Binary>55006E006B006E006F0077006E0000000000</Binary> </EventData> </Event>

This has happened a couple of times and the only way that I have found out of it is to rebuild the machine. That is not exactly an option this time so I'm hoping to be able to get some help. Repair or uninstall/reinstall of the application didn't fix anything.

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