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"Format not supported"

  • PlanoAparente
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4 years 1 month ago #6989 by PlanoAparente
"Format not supported" was created by PlanoAparente
I've been having this problem, when i added a folder in to my library a major part of it's contents show up as "format not supported", even though i can open then without any problems outside of the YACReader Library.

Fro exemple: Volumes 1-13 show up as "format not supported" in the library, but if i go in the root folder i can open then just fine.

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4 years 1 month ago #6990 by Luis Ángel
Replied by Luis Ángel on topic "Format not supported"
can you send me one of those files please? and include the full path to the file in your disk.

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4 years 1 month ago #6991 by PlanoAparente
Replied by PlanoAparente on topic "Format not supported"
How can I send them?

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4 years 1 month ago #6992 by Luis Ángel
Replied by Luis Ángel on topic "Format not supported"
by mail, check the contact section in this web

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3 years 9 months ago #7297 by AngeloB
Replied by AngeloB on topic "Format not supported"
Any news about this? This is starting to happen more and more to me. Is there a list of supported files?

I’ve tried to change file names (just in case they were too long or had strange characters), repacking to a zip format I know it’s supported, but I think the problem is the image files themselves.

Unpacking it, the windows explorer opens without problem, packed in CBZ format, CDisplay opens fine, buy YACReader can’t. Sometimes the same file has imagens that YACReader can read and other that don’t. The only difference I notice in these cases, is the bit depth, resolution is the same.

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3 years 9 months ago #7298 by Luis Ángel
Replied by Luis Ángel on topic "Format not supported"
I did not get any files to test them…

Could please send me some so I can see what’s going on?

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3 years 9 months ago #7304 by AngeloB
Replied by AngeloB on topic "Format not supported"
I've sent some image samples to the support email in contacts page.

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3 years 9 months ago #7306 by AngeloB
Replied by AngeloB on topic "Format not supported"
I just wanted to add that YACReader for iOS can read the sample images I've sent you. It's just the Windows version that can't.

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